First of all, thank you for booking with us, thinking of booking with us or considering buying a Luxury Holiday Home from us. It has been a very testing year for everyone and we know you’re all desperate to get away to the fresh “seaside” air.
As many of you know, caravanning is a relatively safe option right now, however, we have had to make a number of changes due to the current climate to ensure the safety of our visitors and staff at all times.
HOLIDAY HOME SALES: – By appointment only – please call us on 01723 582303 to arrange a suitable time to view our sales stock.
TOURING GUESTS: – Please read the following carefully before booking and prior to arrival.
- YOU MUST ONLY BE HOLIDAYING WITH PEOPLE FROM YOUR OWN PERSONAL HOUSEHOLD, STRICTLY NO VISITORS TO BE ALLOWED ONTO THE PARK.
- Please do not travel if you’re showing any symptoms of the virus.
- Reception will be open but we will not be allowing anyone inside the office.
- Due to less facilities being open, we are limiting tourers to a maximum of 4 people.
- Guests will be required to pay for their visit in advance, if cash is the only option, we will require the correct amount in an envelope to be presented at check-in.
- A welcome envelope will be handed out on arrival with your barrier card and shower key and a welcome letter describing the new measures in place to help combat the virus and keep yourselves and others safe.
- Please bring as much food and drink as you can so you aren’t putting any extra pressure on the local shops.
- The main toilet block will be open but on a strict “one in one out” policy. The unisex showers/toilets by the launderette will be open and the individual shower by the men’s on the main touring block (usually for men only) will be available for unisex use. Extra cleaning will be carried out but it will be your responsibilty to wear protective clothing and disinfect after use.
- The elsan will be open as usual and the Wash Room open for collection of hot water only. You must then take your bowl back to your van to wash your pots.
- Extra hand sanitiser dispensers will be available around the park but please bring your own gloves, hand sanitiser and spray.
- The launderette will be open with a maximum of two people allowed in at one time so please be aware of social distancing. Once your washing/drying is in please vacate the room to allow others to use.
- Play areas and play equipment will be open but we have removed the draughts and chess pieces until further notice.
- Dogs must be kept on a lead on the dog walk if there is more than one person on it to help keep a social distance. Please wear gloves when using the equipment and opening the gates and the bins.
- Children must be supervised at all times to avoid unnecessary social distancing problems.
- Our shop, due to it’s size and layout will unfortunately be staying closed until restrictions are lifted. There is a small supermarket on the Park Dean site opposite ours.
- No social gatherings with friends on the park other than on the BBQ & picnic area where social distancing MUST be obeyed at all times. .
- If you fall ill whilst on the park you must go straight home and advised the office at your earliest convenience.